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Store Policies

Customer Satisfaction

We value your business. If there is a problem with your item or our service, please let us know and we will do our best to make things right. If you have any questions or concerns, please don't hesitate to contact us.


  • If your purchase is a gift, please let us know. We are always happy to include a small note for you.


  • Mailing time: We try to ship items within 1 business day of receiving payment. If shipping time is critical, please let us know before ordering.
  • Alternate addresses: If you need your package shipped to a different address, please make arrangements with us before making your purchase.
  • International Orders: We are happy to provide international shipping to many countries. If you have a question about shipping to your country, please feel free to contact our customer support team.
  • International tracking: If you need your package to be trackable, you will need to choose Express Mail shipping. If you don't see the Express Mail option, please email us for a shipping quote.
  • Customs: We declare the actual value on our customs labels. The buyer is responsible for all customs duties and taxes.


  • We have a no hassle return policy
  • If you are unhappy with your purchase, please contact us within 14 days of receipt and let us know why.
  • As long as your item is still in brand new condition, we will be happy to refund your money.
  • We will need to receive and inspect your return before a refund will be given.
  • We do not refund shipping charges.
  • To speed up the refund process, please include your order number with your return.